FAQ

ABOUT OUR DIAPERS

You’ll notice that our diapers are natural in colour (off-white or slightly yellowish), whereas mainstream brands are pure white. That’s because our diapers are made with Finland’s highest grade pulp that hasn’t been bleached using chlorine. It’s one way to be sure that your diaper is 100% Chlorine-Free.
Yes you can especially at night. However, we have a colour-changing wetness indicator that shows you when the diaper is full. When the yellow lines turn blue, it’s time for a fresh diaper. We recommend that you check the diaper from time to time because every baby’s solid and liquid intake is different.
Miezuu diapers are slightly more expensive, because we source for the finest materials from around the world. Our suppliers and manufacturers did think we were insane! However, we truly believe that it’s all worth it for the well-being of your precious little one.
Our diapers are 100% free from chlorine, parabens, latex, fragrance, alcohol, formaldehyde and lotion so they are gentle on your baby’s delicate skin. In addition, Miezuu diapers are manufactured in a factory certified to meet the international safety requirements for diapers.
If you have any concerns regarding our diapers, please contact our Customer Support team at info@miezuu.com.

SHIPPING & DELIVERY

You will receive an email confirmation with every order, as well as a tracking number once your order has been shipped.

Click on the tracking number and it will take you to our courier service provider, where you will be able to check on the status of your order.
All orders will be dispatched within 1-2 business days of receipt of your order. At the moment we ship to the following countries with the corresponding delivery time.

MALAYSIA: 1-3 business days
SINGAPORE: 1-3 business days
If there’s a product defect or if the product is damaged during shipping, kindly return the product to us for inspection. Once we’ve confirmed that the defect is valid, we will replace your order or arrange for a refund.

Please report to our Customer Support team within 48 hours of receipt at info@miezuu.com.

Still need help?

Get in touch with our Customer Support team.

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